What Information We Hold and Why
When you open an account with us, we collect the details you provide during registration — your name, email address, mobile number and the payment method you choose to fund your wallet. If you deposit via bKash, Nagad or Rocket, we receive a transaction reference and
-
1
the wallet number you used; we do not store your full bKash or Nagad PIN at any point. We also collect device and session data — the type of phone or browser you access the lobby from, your IP address, and how long your session runs.
-
2
This helps us spot unusual login attempts and keep your account secure. When you contact our support team, any chat transcript or email exchange is stored against your account for follow-up purposes. We do not sell your personal data to third parties. Data shared with payment
-
3
processors like bKash, Nagad and Rocket is limited to what those services need to complete your transaction. Availability of our platform and its data practices depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.